We value our customers a lot and we are always willing to find the best solution. You can return your order if the product was not personalized. Personalized orders cannot be returned due to their specifics.
Do not worry! If it was damaged during shipping, we will gladly send you a new one ASAP.
Of course! We are open to any custom orders, just contact us.
Yes, certainly! Please mention this request while placing the order.
Yes, it is. Our production is split into multiple stages. One part of our team is in Ukraine, and the other is in the US.
Almost all orders are sent the same day after the payment is processed. When your order gets sent you will receive a shipping confirmation with a tracking number.
PLEASE NOTE: The package can be tracked only after 10-14 days after the payment, only when the package passes transit and arrives in your country. Additional 2-5 days are needed after that for the delivery to your home.
TOTAL DELIVERY TIME from the payment to your doorstep:
US – 15-20 days
Europe – 15-20 days
Australia – 10-15 days
Canada – 25-35 days
UK – 15-20 days
Sweden – 20-30 days
You can track your package here:
We can change the shipping address if the order is not sent yet. Please contact us to know if the change is possible.
Please, do not worry. Send us a message about the issue with the order number and we will solve the problem ASAP!
We use high quality birch plywood, it is eco-friendly and non toxic.
